Absolutely terrible service. Do not recommend.
Just had an amazing massage with Lucy and my daughter had a really good facial with Nadine who gave some great recommendations that in all honesty sounded better than the ones given by her doctor (not a skin doctor, a general practitioner). Her forehead looks dramatically better.
Our massages were excellent. Both masseuses were attentive, responsive, skilled and professional. The general spa staff ranged from very helpful to not very helpful/informative. The facilities are nice (major renovations since we were last here years ago!) although the chairs by the communal tub were uncomfortable enough that we headed back to our room to relax instead. We definitely recommend the Waterfall private tub.
Fantastic experience with a couple's massage. Both masseuses were excellent. Service was friendly, calm, and quiet. Staff was well trained, and the spa itself was clean, modern, and well-decorated. I felt comfortable throughout the whole process. Recommended without hesitiation!
Ps my eyebrows came out okay. I could have gotten them done in the inner city for a cheaper price with the same outcome.
The actual spot is pretty but I didn't like the etisthician doing my eyebrows. She kept coughing literally every second and didn't sanitize her hands. And they're eye brows price is way over price. I tipped off my card and the receptionist asked to not tip off my card again, they want cash. Definitely don't be returning to sway aveda spa .
Sway Aveda Spa is a US Hair Care Studio based in Boston, Massachusetts. Sway Aveda Spa is located at 485 Commonwealth Avenue, Boston, MA 02215, USA.
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