As an attorney I thought everyone was helpful. There security guard directed me to where I should go to research an old case, the clerk's office was helpful, even though the files I wanted to looked took up multiple boxes. But, it's a court you go here because you have to, not for recreation.
You can bring snacks and drinks but you must consume them in the break room not the main waiting area. There is a small coffee and snack shop right outside the main room.
The entrance to the court for jury duty is not visible from Somerset St, you have to walk into Pemberton Square with almost no signs telling you where to go. The door with Suffolk County Superior Court carved above it is the one you want.
The whole operation was well organized. Staff kept us as informed as they could. Its a long day but it was worth it.
You CAN bring your phone/laptop/tablet. There is no wifi that was accessible in the jury room. I did not see any available power plugs in the main waiting room but there were plenty in the smaller "Break Room". All calls must be made in the hallway outside of the main room where the elevators are located.
I just wanted to answer some questions I had that were not 100% clear on the Court Website.
Very rude and disrespectful when speaking with the civil clerks office. Horrible.
This review is from the perspective of being a juror.
Extremely rude and unprofessional. Phone rang and rang and rang. I had to call back several times before I got someone to finally answer. The woman who answered did not identify herself. Talked over me when I attempted to ask my questions. Failed to provide correct information, and then hung up one me without addressing my question. Very bad, poor service.
Hopefully you're here for something like jury duty and not because you've been indicted, but in any case it's easy to access by T and has some historical value.
Suffolk County Superior Court is a US Courthouse based in Boston, Massachusetts. Suffolk County Superior Court is located at 3 Pemberton Square, Boston, MA 02108, USA.
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