The theatre is ok... my issue and this should concern all movie patrons. Simply put, its the volume of your movies. I watched justice league last night and certain scenes clocked in at 100 decibels. The average decibel rating of the movie was 70 to 80 decibels. You are causing hearing damage to your patrons. Lower the volume to 70 decibels minimum. Going forward, I will no longer watch a movie at a theatre. This problem persists at all theaters. Movies at 100 decibels in a enclosed area is dangerous.
Now they just turn you away with a rude and abrupt “NO!”
Very dissapointing.
They don't really like helping you out. You have to really get on them for something as simple as applying butter to your popcorn in between scoops. They also like to soak the top--so it doesn't spread. For $7.50 for a medium it's the least they could do!
Clean theater with lovely reclining seats, but the staff is... confused. We asked if we could order a medium popcorn but have it in a large sized cup, so that we could mix the butter around in the bag. The concessions worker agrees. Then he proceeds to give us a medium bag. A manager we asked later said that they do stock based on the bags they use, so it wouldn't be possible. No big deal but I wish I'd been told the truth before I paid.
Staff at concession stand was either extremely unhelpful and wanted to do no extra work or the “new rules” at the cinema are terrible. As vegetarians, no option of waffle fries is provided but in the past, paying the full price for Loaded Fries (which includes a bacon cheese topping) and asking them to not include the topping was always possible. (As customers we are taking the loss in value.)
Nice theater. Good parking. Comfortable seats. A bar or more food options.
I think their chicken nuggets have improved since my last visit. So tender and succulent.
Another time we purchased the churro. Staff was pretty confused, I guess they aren't ordered often. Was described as having a icing for dipping and then when I asked why we weren't given any, they said they no longer gave it out.
Regal Cinemas Fenway 13 Rpx is a US Movie Theater based in Boston, Massachusetts. Regal Cinemas Fenway 13 Rpx is located at 201 Brookline Ave, Boston, MA 02215, USA.
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