I've been coming here for over 35 years and I've always been treated very nicely. The doctors and staff are all professional. I've had very good luck here
Have been going here for several years. This was my first visit where they now charge for parking, very disturbing. However this does not impact the outstanding care provided here.
One of the worst! The doctor insisted on giving me 5 immunization shots all at once even though I questioned. After the shots she didn't know where to stick the tape on my arms so she just guessed! The next day I start to have have very high fever and other symptoms and I called them to make sure. I called twice because I waited for more than an hour and didn't get call back. And at the second time, the receptionist who picked up my phone said she couldn't understand me because I sounded really sad! I don't know if I should be mad or feel funny anymore. And the worst thing is, they sent me to an even worse hospital's emergency (Beth Israel hospital). I almost died there!
I would give them zero stars but it is not an option. Absolutely horrible service. They take their time to get back to patients. They do not have the patients best interest at heart always, do not put the patients first, and everything is a huge process when the patient is in crucial pain. I regret signing back up with this clinic. Honestly, if you are in crucial pain this is not the place to be seen. I have been in crucial pain for years with stomach problems and it took me two years of fighting and hassling them, to finally get them to perform an endoscopy and it felt like an eternity in pain years. The doctors ask you to call them back on days they aren't going to be at the site, and so you end up having to wait for days to speak to someone. Absolutely and utterly dissatisfied.
My doctor was phenominal. However, the support staff made my patient experience challenging at times. Other than that Harvard Vanguard is pretty awesome!!
Boston Kenmore Harvard Vanguard Medical Associates is a US Physiotherapist based in Boston, Massachusetts. Boston Kenmore Harvard Vanguard Medical Associates is located at 133 Brookline Ave, Boston, MA 02215, USA.
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