Terrible experience, would not recommend.
The lunch food was not good. I got the Havana Waffle sandwich. The waffle was soggy, but the waffle fries were pretty good. I also ordered a mocha. It was nothing remarkable - L.A. Burdick is MUCH better. Then we got fondue for the table. It wasn't that flavorful. And actually the tap water was gross - luke warm, and it just didn't taste good. That was a turnoff from the start. The atmosphere is more like a fast food restaurant - about on the level of Red Robin. And the service was not very good.
The milkshakes are great. The chocolate pizza is just toasted bread with chocolate, peanut butter, hazelnuts and marshmallows on top. It’s too sweet. The other food and service is ok.
Staff seems to lack training. Some of the food is good. A lot of it is inedible. Really has gone downhill in the past few years :( used to be amazing!
The food was good. The chicken cheese steak waffle (with cocoa dusted waffle fries) was good but nothing too special. The waffle itself was thin and could have been a little thicker or crispier to give the sandwich more structure and make it easier to pick up. The waffle fries dusted with cocoa were a fun novelty, but tasted pretty normal. The make your own sundae included good chocolate drops and milk chocolate, as well as whipped cream, a waffle cone, and sprinkles, but it was a little too sweet for my taste and not necessarily worth $10. Overall, the service was great and it's a fun place to try with friends and family, but not everything is worth the price on the menu. Still, I might just come back to try some of their other desserts.
For $7 each, and very small 8 ounce cups, I would expect the drinks at least be made correctly.
Absolutely terrible service. Went to order and waiter walked away after only getting two of three orders. Cashier rung up three drinks and we explained that we didn’t even finish ordering. Mac Brenner is known for their unique mugs/glasses for each drink and they served ours in to-go cups. Felt like we were being pushed out of the restaurant. Didn’t even make our drinks as described on the menu.
Max Brenner is a US Restaurant based in Boston, Massachusetts. Max Brenner is located at 745 Boylston St, Boston, MA 02116, USA.
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