Very friendly and helpful! Was recently in looking for lightbulbs, but needed them on a dinner switch. The employee saw my confusion and without my needing to ask he came right over so see what I was looking for, knew exactly which one I needed, and it works great. Have also used their key service and its quick and easy, they even cut my different keys onto different metals without my needing to ask so I would know which was for the front door vs apartment. Perfect little neighborhood hardware shop that has way more supplies than you would expect!
This place is convenient, courteous, and has almost everything you need for regular building maintenance supplies at a fair price! When I recently went in to look at replacement faucets, the staff was extremely helpful and thorough in making sure I went home with the correct part! I would for sure rather support a local business dedicated to providing quality service than a big box store like Home Depot!!!
The staff is helpful and friendly, they go out of their way to make sure you get what you are looking for. The assortment is vast. I never left the store without what I was looking for. I always feel welcomed and I know that they are going to help me. The price is right. The store is charming and you feel that you are part of the neighborhood.
Very kind and caring staff, would give you the clothes off their back it would seem. Downhome place in an area that is the opposite.
people there are not helpful i was there last week i got inside no hi nothing then when i ask for help the didn't come even close to me i had to go next to desk to ask a question ,so zero customer service .
Charles Street Supply is a US Hardware Store based in Boston, Massachusetts. Charles Street Supply is located at 54 Charles St, Boston, MA 02114, USA.
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