May I suggest to people to stop thinking this government agency is a person and expecting tht the employees can do anything but follow the procedures. That is why they are hired and if they do not, they get fired, simple as that. Now, if you need help like I do, follow all directions to the letter and be polite to the workers and smile and treat them like you want to be treated at your job if you have one. The question you want to ask is "What do I have to do?" and after that "What do I have to do next?". Bring a pen and paper and write yourself some easy to follow directions because you'll probably forget half of what they say because we all do.If you call, same thing, take notes to look at later. There is no other way. I was in distress when I went and the woman that helped me was very understanding and she even gave me information on filing for disability benefits. They were so much nicer and gave straight answers compared to Social Security which is painfully disorganized and rude.
place is a freeking joke
What a joke! Supposed to be there to help families in need but can never get a hold of anyone. Online or phone is not enough! Being able to go to a local office is much more convenient and better 1 on 1 customer service.
I not sure why so many people are raising so much hell , food stamp are there to help you get back on your feet , And not a way of life . I only get $16.00 and that sucks , But I can at least get a little something in my stomach and I am thankful that I get that
Social Worker said to me. Dont have a kid if you cant afford it.... by the way she has 4 kids...
Massachusetts Department Of Transitional Assistance is a US Local Government Office based in Boston, Massachusetts. Massachusetts Department Of Transitional Assistance is located at 600 Washington St, Boston, MA 02111, USA.
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