I couldn't recommend them any more highly. Audley plans, and stands behind you the entire trip to ensure you have a wonderful experience.
My wife and I have booked with Audley travel twice. Our first experience was to South Africa. We had requested a hybrid experience- we booked some hotels ourselves( in Capetown) and they planned and booked other segments of trip( internal flights and safari lodges and trips, Victoria falls and Zambia). They were easy to work with and quite amenable to our "customized planning".
The woman helping me, a white female, admitted told me she had only been to my desired location for three days. Yet I am suppose to expect her to help me plan an authentic trip.
I was surprised to see they had country specialists for all over the world but only had a majority white work force.
Having traveled to Asia both with and without Audley, it's shocking how well you are treated on trips with the company. The guides and tours are incredibly unique and well-organised and professional, and the company tailor-designs the trip to your tastes - whether its wildlife, culture, trekking, beach time, or everything combined. Their specialists only sell regions that they've personally been to so they give honest feedback in terms of hotels, cities, tours, etc. If you're looking to organize a bucket-list trip, Audley is the company to work with. A+.
We had issues with our trip to Asia from Audley travel, Brad Kublin contacted us and heard our concerns. He went to bat for us with his local supplier and rectified the problem. Everybody walk away happy, Audley travel provided us with excellent customer service when things did not go as plan. I would recommend Audley to my friends and family.
I ended up going with an agency that had a diverse office and a representative from the country.
We booked again in 2017 Namibia ,and other than flights, they created entire self drive trip, car rental, lodges and excursions and activities. They even arranged a "handler" to whisk us through a busy Johannsberg airport because we had a short connection. They easy handled and reconnected us to all our plans when our flight was delayed one day at the start of trip.
I wanted to visit the Carribean, looking specifically for an authentic experience meeting with locals and having excursions.
Audley helped us plan the most amazing trip to Japan! Every detail worked out seamlessly and the itinerary they planned gave us an extremely thorough experience with different cities and facets of Japanese culture. Highly recommend and we will be using them again for our next trip!
Audley Travel is a US Travel Agency based in Boston, Massachusetts. Audley Travel is located at 77 N Washington St, Boston, MA 02114, USA.
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