Excellent honest service with proper fitting. Strongly recommended!
Best bike shop in Boston. Great service, lots of apparel and large selection of accessories for your bike.
Brought in my bike and received a list of things to fix. I approved it and a few days later they said it was ready. I walked 2 miles to their shop and and low and behold numerous items from the list were not done and their technician had already left for the day. The manager promised me it'd be fixed first thing in the morning and a phone call/text would let me know. By noon I hadn't received a call/text so I called and was told they thought it was done but weren't sure. The shop just doesn't seem to have its act together.
Horrible service and products, took 2 months for them to fix a bike and it was expensive.
Haven't bought a bike but their repair service is great and timely. I highly recommend them.
The first time they changed the break but it wasn't fixed at all and it was pricy, so sent back for second round fix. Then took them 2 months and still wasn't fixed, keep calling and they were so rude and just said they are understaffed, we can get the bike back if we want.
Stay away, they are not trying to give you nice product or service, they are just trying to sell expensive things and keep you going back.
Crimsonbikes Giant Boston is a US Bicycle Store based in Boston, Massachusetts. Crimsonbikes Giant Boston is located at 11 Kilmarnock St, Boston, MA 02215, USA.
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